Jackson
Jefferson
Jenkins

Lincoln
Madison
Morgan
McDuffie

Oconee

​Oglethorpe

East Georgia Ombudsman Program

Athens Community Council on Aging

135 Hoyt Street

Athen, Georgia 30601-2646

Office: (706) 549-4850

Fax :   (706) 227-8337 

Augusta Office: (706) 369-3002

Fax:                   (706) 650-2091

Gwinnett Co. Office: (678) 963-5199

Fax:                          (678) 243-5300

Peach
Pulaski
Putnam

Tattnall

Telfair

Toombs
Treutlen

Twiggs
Wayne
Wheeler
Wilcox

​Wilkinson

Pickens
Polk
Rabun
Stephens
Towns
Union
Walker
White
Whitfield

Counties:

Capitol Ombudsman Program
2523 Ridge Brook Trail
Duluth, Georgia 30096
Mailing Address:
P.O. Box 957342
Duluth, GA 30095
Office: (404) 627-1057

Fax:    (404) 627-1064

MuscogeePierce

Quitman
Randolph
Schley
Seminole
Stewart
Sumter
Taylor
Terrell
Thomas
Tift
Turner
Ware

Webster
Worth

Barrow
Burke
Clarke
Columbia
Elbert
Glascock
Greene
Gwinnett

Hancock

Programs:

LOCAL REPRESENTATIVES OF THE OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN

Atkinson
Bacon
Baker
Ben Hill
Berrien
Brantley
Brooks
Calhoun
Camden
Charlton

Chattahoochee
Clay
Clinch
Coffee
Colquit

Cook

Banks
Bartow
Catoosa
Chattooga
Cherokee
Dade
Dawson
Fannin
Floyd
Forsyth

Appling
Baldwin
Bibb
Bleckley
Bryan
Bulloch
Candler
Chatham
Crawford
Dodge
Effingham
Emanuel


Middle Georgia Ombudsman Program
Coastal ConnectedCare, Inc.
239 NE Park Avenue
Suite C-1
Baxley, GA 31513
Office: (912) 367- 4866

           (866) 991-9988
Fax:    (912) 367-3849

Counties:

Richmond
Screven
Taliaferro
Walton
Warren
Washington
Wilkes

Cobb

Douglas

Fulton

Crisp

Decatur
Dooly
Dougherty
Early
Echols
Grady
Glynn
Irwin
Lanier
Lee
Lowndes
Macon
Marion

Miller
Mitchell


Lamar
Meriwether
Pike
Newton
Rockdale
Spalding
Talbot
Troup
Upson

Butts
Carroll
Clayton
Coweta
DeKalb
Fayette
Harris
Heard
Henry

Evans
Houston
Jasper
Jeff Davis
Johnson
Jones
Laurens
Liberty
Long
McIntosh
Monroe
Montgomery

ABOUT US

West Georgia Ombudsman Program

Communities Aligned for Deeply Rooted Elderhood (CADRE, Inc.)
1743 Hardin Avenue
College Park, GA 30337-2059

Office: (678) 378-2934
Fax:     (404) 768-8512

Programs:

Georgia Council of Community Ombudsmen

Franklin
Gilmer
Gordon
Habersham
Haralson
Hall
Hart
Lumpkin
Murray
Paulding

What Is The Long-Term Care Ombudsman Program?

Webster's Dictionary defines the Swedish word ombudsman as "a public official appointed to investigate citizens' complaints against local or national government agencies that may be infringing on the rights of individuals." "Ombudsman" in fact means "Citizen Representative."

The Long Term Care Ombudsman Program was begun in 1972 as a demonstration program.  The Ombudsman Program today is established in all states under the Older Americans Act, which is administered by the Administration on Aging (AoA). 

This act requires each state, through their Office on Aging, to create a statewide Ombudsman Program to "investigate and resolve complaints made by or on behalf of older individuals who are residents of long term care facilities" (including nursing homes, assisted living (or personal care homes) and community living arrangements (or group homes).

Long-Term Care Ombudsmen are advocates for residents of nursing homes, board and care homes, assisted living facilities and similar adult care facilities. They work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care. While most residents receive good care in long-term care facilities, far too many are neglected, and other unfortunate incidents of psychological, physical and other kinds of abuse do occur. Thus, across our county, thousands of trained  Long-term Care Ombudsmen regularly visit long-term care facilities, monitor conditions and care, and provide a voice for those unable to speak for themselves.


We strive to protect residents' rights and work to ensure their quality of care. Ombudsmen help bridge the gap between the residents and the community and assist the residents in retaining control of their life. A Long-Term Care Ombudsman seeks to improve the quality of life of the residents of long-term care facilities.

North Georgia Ombudsman Program

Legacy Link, Inc.
4080 Mundy Mill Road
Oakwood, GA 30566
Mailing Address:
P.O. Box 1480
Oakwood, GA 30566
Office: (770) 538-2685
Fax:    (770) 538-2696

South Georgia Ombudsman Program

SOWEGA Council on Aging
335 W. Society Ave.

Albany, Ga. 31701
Mailing Address:
P.O. Box 88
Albany, Georgia 31702
Office: (229) 432-1124

           (800) 282-6612
Fax:    (229) 446-7899

Andrew Hales 

2017 Ombudsman of the Year

West GA Ombudsman Prog.