Decatur
Dooly
Dougherty
Early
Echols
Grady
Glynn
Harris
Irwin
Lanier
Lee
Lowndes
Macon
Marion

Miller
Mitchell

Counties:

Capitol Ombudsman Program
2523 Ridge Brook Trail
Duluth, Georgia 30096
Mailing Address:
P.O. Box 957342
Duluth, GA 30095
OFFICE (404) 627-1057
FAX (404) 627-1064

 http://www.cltco.org





Muscogee
Pierce
Randolph
Schley
Seminole
Stewart
Sumter
Taylor
Terrell
Thomas
Tift
Turner
Ware
Worth
Webster

Lamar
Meriwether
Pike
Newton
Rockdale
Spalding
Talbot
Troup
Upson

Butts
Carroll
Clayton
Coweta
DeKalb
Fayette
Harris
Heard
Henry

What Is The Long-Term Care Ombudsman Program?

Webster's Dictionary defines the Swedish word ombudsman as "a public official appointed to investigate citizens' complaints against local or national government agencies that may be infringing on the rights of individuals." "Ombudsman" in fact means "Citizen Representative."

The Long Term Care Ombudsman Program was begun in 1972 as a demonstration program.  The Ombudsman Program today is established in all states under the Older Americans Act, which is administered by the Administration on Aging (AoA). 

This act requires each state, through their Office on Aging, to create a statewide Ombudsman Program to "investigate and resolve complaints made by or on behalf of older individuals who are residents of long term care facilities" (including nursing homes, assisted living (or personal care homes) and community living arrangements (or group homes).

The Georgia Division of Aging Services administers the statewide Long-Term Care Ombudsman Program in Georgia through 12 community programs located throughout the state.These programs are affiliated with Area Agencies on Aging and funded with federal, as well as state and local, dollars.

Long-Term Care Ombudsmen are advocates for residents of nursing homes, board and care homes, assisted living facilities and similar adult care facilities. They work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care. While most residents receive good care in long-term care facilities, far too many are neglected, and other unfortunate incidents of psychological, physical and other kinds of abuse do occur. Thus, thousands of trained  Long-term Care Ombudsmen regularly visit long-term care facilities, monitor conditions and care, and provide a voice for those unable to speak for themselves.


We strive to protect residents' rights and work to ensure their quality of care. Ombudsmen help bridge the gap between the residents and the community and assist the residents in retaining control of their life. A Long-Term Care Ombudsman seeks to improve the quality of life of the residents of long-term care facilities.

North Ombudsman Program

Legacy Link, Inc.
4080 Mundy Mill Road
Oakwood, GA 30566
Mailing Address:
P.O. Box 1480
Oakwood, GA 30566
OFFICE (770) 538-2685
FAX (770) 538-2696

Evans
Houston
Jasper
Jeff Davis
Johnson
Jones
Laurens
Liberty
Long
McIntosh
Monroe
Montgomery

ABOUT US

Barrow
Burke
Clarke
Columbia
Elbert
Glascock
Greene
Gwinnett

Programs:

LOCAL REPRESENTATIVES OF THE OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN

West Ombudsman Program
Coastal ConnectedCare, Inc.
239 NE Park Avenue
Suite C-1
Baxley, GA 31513
OFFICE (912) 367- 4866

1-866-991-9988
FAX (912) 367-3849

South Ombudsman Program

SOWEGA Council on Aging
335 W. Society Ave.

Albany, Ga. 31701
Mailing Address:
P.O. Box 88
Albany, Georgia 31702
OFFICE (229) 432-1124

(866) 463-7070
FAX (229) 446-7899

Programs:

Greg Jolly - Program Coordinator

404-627-1057

Atkinson
Bacon
Baker
Ben Hill
Berrien
Brantley
Brooks
Calhoun
Camden
Charlton
Clay
Clinch
Coffee
Cook
Colquit

Crisp

Banks
Bartow
Catoosa
Chattooga
Cherokee
Dade
Dawson
Fannin
Floyd
Forsyth

Appling
Baldwin
Bibb
Bleckley
Bryan
Bulloch
Candler
Chatham
Crawford
Dodge
Effingham
Emanuel


Middle Ombudsman Program
Coastal ConnectedCare, Inc.
239 NE Park Avenue
Suite C-1
Baxley, GA 31513
OFFICE (912) 367- 4866

1-866-991-9988
FAX (912) 367-3849

Counties:

Oconee
Oglethorpe
Richmond
Screven
Taliaferro
Walton
Warren
Washington
Wilkes

Georgia Council of Community Ombudsmen

Hancock
Jackson
Jefferson
Jenkins

Lincoln
Madison
Morgan
McDuffie

Franklin
Gilmer
Gordon
Habersham
Haralson
Hall
Hart
Lumpkin
Murray
Paulding

Peach
Pulaski
Putnam
Twiggs
Wilkinson
Tattnall
Telfair
Toombs
Treutlen
Wayne
Wheeler
Wilcox

Cobb

Douglas

Fulton

East Ombudsman Program

Athens Community Council on Aging

135 Hoyt Street

Athen, Georgia 30601-2646

Office: 706-549-4850

Fax : 706-227-8337 

Pickens
Polk
Rabun
Stephens
Towns
Union
Walker
White
Whitfield